We aim to keep you entertained, engaged and educated throughout the Summit and here are the people who will help to make it happen:
- Keith Pollard of LaingBuisson International | IMTJ
- Layla Al-Marzouqi of Dubai Health Authority
- Robin Ali of Consilient Consultancy
- Sherene Azli of the Malaysia Healthcare Travel Council
- Ognjen Bagatin of Poliklinika Bagatin
- Lucie Benešová of Brevissimo
- Cecile Berthet of Medical Tourism Consulting
- Carine Briat-Hilaire of France Surgery
- Oliver Capel of Medico Digital
- Dimitra Chalal of Intensive Quality Dermatological Clinics
- Evgeniy Chernyshev of Medical Tourism Agencies Association
- Daniel Coulton-Shaw of Global Clinic Rating
- Andrew Coutts of The European Fertility Network
- Dominique de Ziegler of Institute of Life
- Stephen Dorrell of LaingBuisson
- Marc Giraud of France Surgery
- Gero Graf of Qunomedical
- Harry Hiniadis of Mitera Maternity Hospital
- Cassandra Italia of InterMedika
- Saghar Kasiri of Institut Marquès
- Dimitris Kavakas of Redia Ltd.
- Sneh Khemka of Aetna
- Jin Ki Nam of Yonsei University
- Inge Kormelink of IVF Spain
- Konstantinos Kouskoukis of Hellenic Academy of Thermal Medicine
- Nikolaos Kouvelas of Athens Dental Tourism Cluster
- Sharon Lamb of McDermott Will and Emery
- Lutz Lungwitz of the German Medical Wellness Association
- Minas Mastrominas of Embryogenesis
- Claudia Mika of Temos International
- Kim Minju of the Ministry of Health and Welfare of Korea
- Nikos Moschos of Athens Medical Group
- Veronica Mongomery of Barbados Fertility Centre
- László Puczkó of Resources for Leisure Assets
- Alla Rezina of Easycase
- Vivek Shukla of Frost & Sullivan
- Dale Smith of Bridge Training & Events
- Joyce Socao-Alumno President & CEO, HealthCore
- Irving Stackpole of Stackpole and Associates
- Fenia Stathakis of FS Consulting Services Ltd
- Natalia Strokovska of DoctorGEO
- Stergios Tassiopoulos of Hygeia Hospital
- Mirolslav Varga of Escape
- Helen Watson of Ogilvy Healthworld
- Josef Woodman of Patients Beyond Borders
- Elizabeth Ziemba of Medical Tourism Training
Keith Pollard, Editor in Chief, IMTJ | Executive Chairman, LaingBuisson International, UK
Keith is one of Europe’s leading experts on medical tourism and is a regular speaker, writer and commentator on this developing business sector. Keith’s early career in marketing within the pharmaceutical industry was followed by ten years in marketing and business development in the private healthcare sector where he gained extensive experience in the marketing of London’s leading private hospitals to international patients. In the mid 1990s, he became an internet entrepreneur, believing in the potential of the internet to disseminate healthcare information and inform patient choice for patients seeking treatment in their own country or as medical tourists.
Layla Al-Marzouqi, Director, Dubai Health Authority, Dubai
Dr Layla Al-Marzouqi is the Director for Health tourism council – Dubai Health Authority. She obtained her degree in medicine and surgery from the Royal College of Surgeon in Ireland and master degree in cardiovascular rehabilitation as a first UAE national to get this degree and executive master in healthcare administration.
Robin Ali, Head of Practice, Consilient Consultancy, UAE
Robin is a highly qualified and experienced insurance professional having served the industry in diverse roles for 30 years, the last 12 being in the Middle East. He founded The Consilient Consultancy, an independent consultancy practice based in Dubai, at the end of 2015. Consilient’s mission is to assist developing nations to implement sustainable healthcare funding models focusing on both the supply side and demand side aspects of such models.
Sherene Azli, CEO, Malaysia Healthcare Travel Council, Malaysia
Sherene Azli spearheads the Malaysia Healthcare Travel Council (MHTC), an agency under the Ministry of Health Malaysia as its Chief Executive Officer. She has been entrusted with the task of positioning Malaysia as the “preferred destination for world-class healthcare services” and hence plays and instrumental role in promoting global awareness of the Malaysian healthcare industry.
Ognjen Bagatin, CEO, Poliklinika Bagatin, Croatia
Ognjen Bagatin is 34-years old and CEO of the Poliklinika Bagatin (Bagatin Clinic).He is a consultant at 15 clinics in Croatia and Europe and continues his growth and development by attending numerous seminars, conferences and summits related to sales, management, leadership and of course Health Care and Medical Tourism, both as a participant as well as a speaker.
Lucie Benešová, Customer Care Director, Brevissimo, Czech Republic
Lucie’s professional background covers more than 10 years of working with fertility patients, out of which 7 years in direct care of couples going through fertility treatment. Lucie lives and work in Prague, Czech Republic and she is the co-owner and customer care director of Brevissimo, an agency that is dedicated to serve international fertility patients who come to Czech Republic for treatment at a number of Czech fertility clinics.
Cecile Berthet, Medical Tourism Consultant, Medical Tourism Consulting, Spain
In 2011, Cecile started Medical Tourism Consulting (Barcelona, Spain), working with private clinics and hospitals that aim to enter the medical tourism industry. The goal of the company is to develop the necessary tools to generate potential foreign patients, and to manage them according to protocols of medical tourism.
Carine Briat-Hilaire, Co-founder, France Surgery, France
Carine Briat-Hilaire is co-founder of France Surgery, a French certified medical facilitator located in Toulouse, south west France that has over 20 years of experience in the French medical sector. Their team comprises several reputable physicians and healthcare professionals, who put patients into contact with an extended network of internationally renowned hospitals & specialists in France; ensuring that medical treatments and procedures are undertaken in the most professional way.
Oliver Capel, Director & Co-founder, Medico Digital, UK
Oliver Capel is a multi-channel digital marketing consultant, specialising in healthcare. He is also the director and co-founder of Medico Digital a specialist digital agency for the healthcare sector. Medico Digital has become one of the UK’s fastest growing healthcare marketing agencies and now works with national and international healthcare brands, supporting them with their transitions to digital and ensuring a return on their marketing investment.
Dimitra Chalal, Social Media Manager, Intensive Quality Dermatological Clinics, Greece
Dimitra Chalal is a Social Media Manager, currently working for IQ – Intensive Quality Dermatological Clinics. Her day to day responsibilities include “macro” social media decisions, such as the design of a social media strategy (that is in line with the brand’s identity, the company’s audience, and goals). With thorough research in Empathy & Social Media Marketing, she focuses on the ways that a company can actively engage with a targeted customer base and build strong relationships with its clients.
Evgeniy Chernyshev, Cooperation Team Leader, Medical Tourism Agencies Association, Russia
Evgeniy Chernyshev is a seasoned expert in the medical tourism market. For four years Evgeniy directed the marketing and development of one of the largest medical tourism agencies, dealing with over 1,500 patients a year. His expertise applies to the following areas in the medical tourism market: marketing in medical tourism, managing patient relationships, management of the patient’s experience, strategy for attracting international patients and development of international departments of clinics.
Daniel Coulton-Shaw, GCR Clinic Ambassador, Global Clinic Rating, Austria
As the co-founder of the GCR (Global Clinic Rating), Daniel has helped assess over 400,000 healthcare clinics on behalf of patients in 126 countries since 2014, giving each clinic a 1-5 Score, based on his “4 pillars of excellence”. He helps medical clinics large & small improve their reputation through frequent practical presentations, “hands on” personal visits, mystery patient shopping, reputation management and clinic benchmarking.
Andrew Coutts, Managing Director, The European Fertility Network, UK
Andrew Coutts is one of Europe’s best travelled individuals in the fertility industry having visited and worked with many leading clinics throughout Europe and the UK. He is a regular speaker, writer and commentator on fertility tourism and has been involved in developing numerous patient engagement events throughout Europe.
Dominique de Ziegler, International Scientific Director, Institute of Life, Greece
Professor Dominique de Ziegler is the International Scientific Director at the Institute of Life. He is also an editor and reviewer of esteemed journals such as Lancet, Human Reproduction, Fertility and Sterility. His work has led to several peer-reviewed publications and he has been invited speaker in numerous international conferences and scientific meetings, as well as awarded with prestigious prizes and grants.
Stephen Dorrell, Chairman, LaingBuisson, UK
Stephen is Chairman of LaingBuisson and Executive Chair of LaingBuisson’s policy consultancy, Public Policy Projects. He was a Member of Parliament for 36 years serving as Secretary of State for Health from 1995 to 1997 and the first elected chair of the House of Commons Health Committee between 2010 and 2014, and also acted as a senior adviser to KPMG supporting the Global Health and Public Sector practice.
Marc Giraud, Medical Advisor, France Surgery, France
Dr. Marc Giraud has been practising orthopaedic surgery for 26 years and is part of a team of 5 surgeons working together in private practice at the Clinique du Pont de Chaume. At France Surgery, Dr. Giraud is responsible, with a team of selected specialists of analyzing each medical file, in order to validate it at the very beginning of the process and refer the patient to the best suited medical team facility for his pathology.
Gero Graf, Co-founder & COO, Qunomedical, Germany
Gero is Co-Founder and COO of Qunomedical, which serves as a digital hub for high quality, affordable treatments at home and abroad. Their service is available to patients globally with an initial focus on patients from English-speaking countries. Qunomedical has established partnerships with high-end hospitals and clinics in now 29 countries and is continuously growing its partnership base.
Dr Harry Hiniadis, Scientific Director, Mitera Maternity Hospital, Greece
Dr Harry Hiniadis is a consultant reproductive gynaecoligist specialised in IVF and gynaecological endoscopy (laparoscopy and hysteroscopy). Since 2003 he has assumed the role of scientific director at Mitera Maternity Hospital, where he performs the whole spectrum of infertility treatment both surgical and IVF, and has treated patients from across the globe who have travelled to Greece in order to achieve a pregnancy.
Cassandra Italia, Co-founder and CEO, InterMedika, Thailand
Cassandra is the co-founder and CEO of InterMedika – a CRM specifically built for hospitals & clinics in the medical tourism industry to safely and efficiently manage patient acquisition and referrals from agents through a secure case management tool in the cloud. Since InterMedika’s inception, it was the winner of SeedStarsWorld Global Startup Competition and the first startup to partner with Amadeus travel tech incubator to provide a customized travel solution for medical tourists.
Saghar Kasiri, Business Development Manager UK, Institut Marquès, UK
Saghar currently works with internationally renowned assisted conception clinic Institut Marquès as their Business Development Manager for UK, Ireland and Middle East, specialising in providing patient care abroad. She is a former winner of the Business Woman of the Year Award winner for providing an insight into the transformation of UK healthcare management.
Dimitris Kavakas, Executive Managing Director, Redia, UK
Dimitris is an international business development consultant with vast experience in the service sector. He currently runs his own consultancy firm, Redia Ltd, based in London, with which he specifically focuses on the fertility travel sector. His company consults fertility clinics on how to improve international sales and how to best develop international marketing campaigns.
Sneh Khemka, President of Population Health, Aetna, USA
Sneh is President of Population Health by Aetna, where he is responsible for managing and growing a strategically important business within Aetna Inc. Population Health helps governments and large organizations manage the health of their populations better, primarily through infrastructure development (major IT systems), clinical data analytics, health & disease management, and ultimately primary care.
Jin Ki Nam Professor at the Department of Health Administration , Yonsei University, Korea
Jin Ki Nam is Professor at the Department of Health Administration, Yonsei University (Korea). He is trained as a medical sociologist, and received his MA and PhD from University of Illinois at Urbana-Champaign in the US. His research areas are medical tourism, healthcare service design and U-Healthcare. Jin is also appearing at the IMTJ Medical Travel Summit as an academic speaker.
Inge Kormelink, Head of International Strategies & Policies, IVF Spain, Spain
As head of strategies & policies in a top 10 fertility clinic, Inge defines commercial policy and creates marketing and communication plans while taking into accounting market trends and developments. Despite the fierce competition of over 250 Spanish clinics, in less than 6 years, Inge has directed her clinic to be one of the main players in the ART market by introducing IVF – SPAIN into 10 European countries.
Konstantinos Kouskouki, President, Hellenic Academy of Thermal Medicine, Greece
Konstantinos Kouskoukis is President of the Hellenic Health Tourism Association, President of the Hellenic Academy of Thermal Medicine, and President of Word Chinese and Complementary Medicine. To date, he is the author of six scientific books, and 207 projects, including ‘’Health Tourism and Thermalism-Perspectives for Development in Greece’’.
Nikolaos Kouvelas, President, Athens Dental Tourism Cluster, Greece
Nikolas Kouvelas is an Assistant Professor of Pediatric Dentistry at the University of Athens and founder of EURODENTICA Specialized Dental Care. He attends, regularly, international and national seminars concerning Dentistry and Psychology, in addition to delivering lectures about the management and organization of dental private offices and specialized Dentists. In 2016 he was elected as President of Athens Dental Tourism Cluster and as a member of the Board of Directors in ELITOUR (Greek Medical Tourism Council).
Sharon Lamb, Partner, McDermott Will and Emery, USA
Sharon Lamb is a healthcare specialist and is highly experienced in transformative healthcare transactions and projects, as well as comprehensive healthcare regulatory advice. She has advised both the private sector and public organisations on transactional mandates, including hospital mergers and acquisitions, complex health care projects, accountable care systems, healthcare payment systems, hospital developments and contractual and joint venture arrangements.
Lutz Lungwitz, President, German Medical Wellness Association, Germany
Lutz Lungwitz has been President of the German Medical Wellness Association and of the International Medical Wellness Association, both based in Berlin, since 2004. A long-term field of work for Lungwitz is the development and the management of hotel operations and the development of health and prevention programs, also for elder people. He possesses vast experience in the hospitality industry in Germany, in Europe and in worldwide countries.
Minas Mastrominas, Director, Embryogenesis, Greece
Claudia Mika, Managing Director, Temos International, Germany
Dr. Claudia Mika is the Managing Director of Temos International GmbH, a spin-off of the German Aerospace Center DLR, a German governmental research organization. Since 2004 she has been working on the Temos certification systems, assessing hospitals, rehabilitation centers, reproductive care centers, and dental clinics worldwide according to the Temos quality criteria for international patient management, developed together with leading travel health insurances and assistance companies.
Kim Minju, Deputy Director, Ministry of Health and Welfare of Korea, Korea
Having received her education at Ewha Womans University Scranton College, Korea, Kim Minju is the current Deputy Director for the Ministry of Health and Welfare of Korea.
Veronica Montgomery, Marketing Manager, Barbados Fertility Centre, UK
Veronica has over 27 years experience working in media and marketing in London, UK. For the last 14 years Veronica has enjoyed marketing Barbados Fertility Centre as a centre of excellence for IVF. The role is quite unique as it combines traditional marketing methods in a business to consumer model, with medical practitioner to patient on an international platform. Veronica has enjoyed keeping the lines of communication open between the medical team at BFC and their international patients.
Nikos Moschos, Chief Business Development Officer, Athens Medical Group, Greece
Nikos is the Chief Business Development Officer of Athens Medical Group, responsible for Business Development, Marketing, PR, and Corporate Responsibility activities. He has also ran a number of initiatives around building HMO, Large corporate and other Sales networks, cost streamlining, new department and hospital units set up and medical tourism.
László Puczkó, Director of Industry Intelligence, Resources for Leisure Assets, Hungary
László has been working as a travel and tourism expert in the health, wellness, medical services and spa arena for over 20 years. He founded The Tourism Observatory for Health, Wellness and Spa. He lectures at various international professional and academic conferences. He is also the co-author of numerous specialised books and articles on health, tourism and hospitality and the impacts of tourism published in a number of professional journals.
Alla Rezina, Chief Marketing Officer, Easycase, Russia
Alla has the background of 2 years in medical tourism, 5 years in IT solutions, more than 15 years in sales. As the co-founder of the medical tourism networking service EasyCase since 2016, she has made it her goal to make the medical tourism market more transparent, thereby helping patients find qualified and fair treatment offers. Alla believes that technologies have been changing the medical tourism market right now.
Vivek Shukla, Director Healthcare & Life Sciences, Frost & Sullivan, UAE
As a Director for Performance Improvement in Frost & Sullivan, Vivek Shukla works closely with top healthcare leaders to create strategic growth vectors for their healthcare organizations. His main work revolves around advising and supporting healthcare organizations to enhance revenue, market share and profits. Vivek has a deep insight into what will make a lasting impact in a growth or a turnaround story of a client.
Dale Smith, Creative Director, Bridge Training & Events, UK
Canadian born, Dale is well-versed in emotional intelligence and neuro-science and leads the development of new theories and programmes on behalf of Bridge, which he established in 2005. He is a master practitioner of NLP with degrees in Psychology/Sociology and Business Marketing. He is an accomplished speaker and facilitator, and has presented at several international industry conferences and events.
Joyce Socao-Alumno, Singapore, President & CEO, HealthCore
Joyce Socao-Alumno is the Founder & President of HealthCORE—the Center for Global Healthcare Management, Quality Accreditation, and Medical Tourism in the Philippines. Inevitably, she became an active proponent of Patient Safety and International Quality standards in healthcare. HealthCore provides consultancy services and facilitates workshops and conferences on international healthcare management standards that include accreditation for JCI, Accreditation Canada, NABH International, Swiss Approval, and TEMOS. Since 2015, she was licensed as one of the National Assessors for the Philippine Department of Tourism’s pilot star-rating for the Accommodation Sector. From 2011-2017, she served as Country Head in the Philippines for the Aster DM Healthcare group with the primary responsibility of setting up a chain of ambulatory clinics and its Foundation.
Irving Stackpole, President, Stackpole and Associates, USA
With over forty years of experience in healthcare, senior living and human services, Irving Stackpole is the President of Stackpole & Associates, Inc., a marketing, research, training, and organizational development firm. This company has established itself in the field of health & medical travel working with governments, governmental agencies, professional associations, healthcare providers, and tourism organizations to define markets, conduct research, develop marketing programs, establish brand identity, and launch marketing efforts to attract international health travelers gloabally.
Fenia Stathakis, Managing Director, FS Consulting Services Ltd, UK
Fenia is a highly experienced Management Consultant with over 20 years expertise gained across the breadth of the UK Healthcare industry. She has managed projects covering practice set up, implementing and managing contracting strategies to business development and marketing. Fenia has in-depth experience of the private and public sector.
Natalia Strokovska, Editor-in-Chief, DoctorGEO, Ukraine
Natalia Strokovska boasts 20 years of experience in medical journalism, and 6 years of experience in Health Tourism. She is owner DoctorGEO Medical Assistance Company since 2012, and the founder of huge web portal in Russian about clinics, resorts, spa and wellness abroad.
Stergios Tassiopoulos, Deputy Chief Medical Officer, Hygeia Hospital, Greece
Dr Stergios Tasiopoulos is an Internist. He currently works as an Associate Director of the 1st Department of Internal Medicine and as a Deputy Chief Medical Officer in Hygeia Hospital, where he has worked since 2004. As an active member of multiple commitees and from the position of Deputy Chief Medical Officer, Stergios has had the opportunity to participate in the evolvement of policies and strategies concerning the safety and quality of health care provided by Hygeia Hospital.
Miroslav Varga, PPC Quality Control Manager, Escape, Croatia
Miroslav Varga is a search engine and online advertising specialist, with in-depth knowledge of Google’s tools, especially Google AdWords. He’s a TEDx speaker, multilingual, experienced and specialized in account optimization, statistical analysis and data mining. Since 2011 he’s a Google AdWords Certified Trainer – GCT and online marketing lecturer at several schools and institutions. People say that he is an honest, funny and warm person with a wide range of interest.
Helen Watson, Senior Strategist, Ogilvy Healthworld, UK
Boasting over 15-years experience, Helen delivers communication strategy and user centred solutions for her clients. Her engaging, customer-focused omni-channel experiences meet both the customer and business needs.
Josef Woodman, CEO, Patients Beyond Borders, USA
As CEO of Patients Beyond Borders, Josef Woodman has spent the past twelve years researching and vetting international options for quality, affordable medical care. Woodman’s pioneering background in publishing, healthcare and technology has allowed him to compile a wealth of information and knowledge about international medical care, telemedicine, wellness, integrative medicine and consumer-directed healthcare.
Elizabeth Ziemba, President, Medical Tourism Training, USA
Elizabeth Ziemba is the founder and President of Medical Tourism Training, the first and only company dedicated solely to on-line and on-site training and consulting solutions for the international medical travel sector. Combining degrees in public health and law along with business experience, Elizabeth brings a unique point of view to her clients that result in creative approaches to problem solving, knowledge and skills acquisition, and measurable change.